Shipping Policy

Thank you for choosing Satakshi Ayurveda.

Satakshi Ayurveda is a brand owned and operated by Aryan Pharmacy. We are committed to delivering our Ayurvedic and wellness products safely and efficiently to our customers.

Please read our Shipping Policy carefully before placing an order.

1. Shipping Coverage

We currently provide shipping services across India through trusted courier and logistics partners.

Delivery availability may depend on the customer’s location and courier service coverage.

2. Order Processing Time

Once your order is successfully placed and payment is confirmed:

Orders are usually processed within 1–2 business days
Orders placed on holidays or weekends may be processed on the next working day

Customers will receive order updates through SMS, email, or other communication channels.

3. Delivery Timeline

Estimated delivery time:

Metro Cities: 3–5 business days
Other Locations: 5–10 business days

Delivery timelines may vary depending on:

Customer location
Courier partner availability
Weather conditions
Unexpected operational delays

4. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before completing the order.

Satakshi Ayurveda may offer free shipping promotions from time to time.

5. Order Tracking

After your order is shipped, tracking details will be shared with the customer through email/SMS/WhatsApp (where applicable).

Customers can use the tracking information to check shipment status.

6. Incorrect Shipping Information

Customers are responsible for providing correct delivery details including:

Full Name
Complete Address
Contact Number
Pin Code

Satakshi Ayurveda will not be responsible for delays or failed deliveries due to incorrect information provided by customers.

7. Delayed or Failed Delivery

While we try our best to deliver orders on time, delays may occur due to:

Courier service delays
Natural events
Government restrictions
Unexpected circumstances

Our support team will assist customers in resolving delivery-related issues.

8. Damaged Package During Shipping

If you receive a damaged package:

Please contact us within 48 hours of delivery with:

Order ID
Clear images/videos of the package and product
Details of the issue

Our team will review and provide suitable assistance.

9. Lost Shipments

In rare cases where a shipment is lost by the courier partner, we will coordinate with the logistics provider and help arrange a suitable resolution.

10. Contact Information

For shipping-related queries, please contact:

Satakshi Ayurveda
Owned & Operated by: Aryan Pharmacy

Email: info@satakshiayurveda.com
Phone: +91 9425459527

Website: www.satakshiayurveda.com